Workshops & Coaching

A lively two day immersive, hands-on course which will cement your knowledge, understanding and application of the 6 core CX.

Are you looking to excel in Customer Experience? Boost your career by becoming a Certified Customer Experience Professional (CCXP) Our.

Are you looking to get your team certified in Customer Experience with the CXPA? Our unique 2 day CCXP (Certified.

HANDS-ON, IMMERSIVE & EXPERIENTIAL TRAINING This comprehensive CX bootcamp encompasses our CCXP Prepartion Workshop but also includes 2 day Playshop.

Are you looking encourage the right mindset and develop a customer-centric culture? We know that enhanced Customer Experience starts with.

Is your organisation able to respond and recover a bad situation positively? When companies do a very good job recovering.

This masterclass is aimed at retailers who want to train their sales people how to provide an exceptional buying experience for.

Our in-house Customer Journey Mapping Workshops are designed for all levels of staff to gain a real insight into the.

This workshop covers all the foundations of customer journey mapping but also includes a technical element focused on how to.

Service design is gaining recognition globally for the value that it adds to organisations, services and communities by putting people.

Want to know more? Have a Coffee with Hassan